We will supply you with an estimate of the costs at the end of the arrangement, which will be based on what decisions you have made up to that point.
The estimate is divided into two parts. The first will be our fees for the services we will be providing. The second part includes the essential fee incurred for the burial or cremation (which is set by the relevant burial authority) and/or church fees. It will also include payments for any additional services you have specifically requested and which we arrange and pay for on your behalf. Typically, these include flowers, newspaper notices, orders of service, catering etc. Of course, some of these may not have been confirmed at this early stage so will need to be added onto the final account.
Assuming you are comfortable with the estimate, we will ask you to sign a copy of our Payment Terms and Conditions which gives you information on when the final funeral account will be issued and the due date for payment.
If you wish us to send your final funeral account to a solicitor, that won’t be a problem, but we will expect your solicitor to sign the Terms and Conditions instead of you.
It is important to understand however, that the person who arranges the funeral (the client) is ultimately responsible for the payment of the account and if you or your solicitor do not make payment by the due date , then we reserve the right to apply a late payment charge.
If you wish us to send your final funeral account to a solicitor or to someone else who has agreed to settle the account, that won’t be a problem. It is important to understand however, that you as the person who arranges the funeral (our client), are ultimately responsible for the payment of the account. If you, your solicitor or the person who has agreed to pay the funeral account do not make payment by the due date, then we reserve the right to apply a late payment charge.
Nearer the time of the funeral, we will usually ask you to meet with us again face to face. You can meet with us at your local funeral home or we can make a home visit if this is more convenient. Meeting us again before the funeral is an opportunity for you to check you are happy with everything that has been arranged and have no further queries of concerns.