”A professional and friendly service. Most grateful to all at Porteous for their help and professionalism at this difficult time. Excellent service. Esther Stanton
”A professional and friendly service. Most grateful to all at Porteous for their help and professionalism at this difficult time. Excellent service.
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As a small family business, the health and safety of our staff is our priority. It is essential we can continue to be operational and look after the many families who are depending on us at this difficult time.
With the present health emergency, we feel it is only responsible and helpful that we keep you up to date with measures we are adopting.
We have taken these, following advice given by our trade association SAIF and in consultation with Government guidelines, which are ever changing.
Therefore, we are asking that anyone who visits a Porteous Funeral Directors Funeral Home, uses the provided hand sanitiser gel, anti-bacterial hand wipes or wash your hands on arrival. We would advise you only visit us if your enquiry or query cannot be met by telephone or email.
Payments can be made by telephone and via online banking. Information on memorials, keepsakes or Pre-Paid Funeral Plans can be sent via email.
At present you can still come to any of our funeral homes to make funeral arrangements, although we would ask if you can keep the number of family members who wish to attend the funeral arrangement to no more than 2-3 people.
We would also appreciate if you can telephone to make an appointment beforehand. Alternatively, you may wish to consider in the first instance making the funeral arrangements via telephone, skype or email.
At present there are no obvious differences as to how we arrange and conduct a funeral unless your loved one has died from COVID-19. However, in the coming days or weeks this may not be the case as Government, Crematoria and Burial Authorities change the way they operate.
As you will appreciate the present health emergency is a very fluid situation and any information we give could change quickly. Therefore, keep checking here, on our Facebook page or telephone one our offices for up to date information.