Taking care and looking after families at their time of need continues to be our priority as does providing dignity and care to your loved one.
Therefore, our focus is on reassuring families:
- We are still operating and providing a 24/7 service.
- We have 6 branches across Edinburgh & the Lothians.
- We are still giving families the chance to visit their loved one at our premises in line with social distancing guidelines and by appointment.
- We are still carrying out embalming to allow families who are self-isolating the opportunity to say goodbye to their loved one when they are ready.
- Although, current Government guidelines has limited attendees at funerals and crematoria, cemeteries and churches will be setting specific limits we can reassure you we will do everything possible to make sure the service for your loved one is carried out to our normal high standards.
- We are arranging funerals in the first instance by telephone, Skype, Facetime and email. However, we are allowing arrangements within our premises in line with social distancing guidelines and by appointment. Meeting with a maximum of two people in attendance.
- We will organise streaming or recordings of the funeral for family and friends who cannot attend.
- We will also be able to arrange future memorial or celebration of life services later in the year.
- We are encouraging families to use their own vehicles but can offer the opportunity for the hearse to leave from the house and private cars to follow the hearse to the crematorium or cemetery.
Porteous Family Funeral Directors are fully committed to supporting families, especially during this unprecedented time. Our services are available 24/7. If you need advice about any aspect of funerals, please Call 0131 453-4535.
